International Journal of Sub-Saharan African Research (IJSSAR)

Background: Training acts as an important tool for increasing employee knowledge and skills required for offering quality services. In the context of Zanzibar Local Government Authorities, various training activities are undertaken to enhance employee performance and efficient service delivery. Despite these initiatives, employees are still performing below expectations, raising doubts on the effectiveness of the training offered.
Objective: This study examined how training practices influence the performance of employee in Zanzibar Local Government Authorities, focusing on Zanzibar Municipal Council and West B Council.
Method: A mixed research was employed, collecting quantitative data from 242 participants using questionnaire, and interviews to gather qualitative information. Data were analysed using PLS-SEM and content analysis.
Result: The result indicates that training significantly influences employee performance (? = 0.324, p = 000).
Conclusion: Effective training practices increase employees’ skills, working morale, and productivity, leading to organisational success.
Unique Contribution: The study finding provides a nuanced understanding on the need for proper training programmes to enhance both employee performance and overall organizational effectiveness
Key Recommendation: It is recommended that Zanzibar Local Governments should effectively implement continuous and needs-based training initiatives aligned with organisational intended goals.